mcw apps Terms and Conditions

1.1 Age Requirement

Users must be at least 21 years old to use any mcw apps service. Registration by anyone under 21 is prohibited. mcw apps reserves the right to verify age at any time and may request relevant documents. Providing false age information will result in account termination.

1.2 One Account Policy

Each user may create only one account. If a single person operates multiple accounts, all accounts will be permanently closed and any accumulated balance or bonuses may be forfeited. Running multiple accounts using the same device, IP address or payment method also falls under this policy.

1.3 Providing Accurate Information at Registration

You must provide accurate, complete and up-to-date personal information when creating an account. Providing incorrect details such as name, mobile number or date of birth may cause complications during the withdrawal process. It is the user's responsibility to update any changed information promptly through the support team.

1.4 Account Security

Your username and password are strictly personal — you are responsible for not sharing them with any third party. If you notice any unauthorised access or unusual activity on your account, contact mcw apps live chat support immediately. The user is liable for any loss resulting from negligence in account security.

2.1 Deposit Terms

The minimum deposit amount on mcw apps is ৳200. Currently accepted payment methods are bKash, Nagad, Rocket and Upay. You must use a mobile banking account registered in your own name when making a deposit. Deposits made via third-party payment methods may not be processed.

2.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 1 hour. Withdrawal requests can only be made to the same payment method used for the deposit, and that method must be registered in the user's own name. Withdrawals may be delayed if account verification has not been completed.

2.3 Source of Funds

Users must confirm that all funds used on the platform are from entirely legal sources. If suspicious financial transactions are detected, mcw apps reserves the right to suspend or permanently close the account. Documents may be requested to verify financial information when necessary.

3.1 Welcome Bonus

A 120% bonus is available on the first deposit at mcw apps, up to a maximum of ৳8,000. The wagering requirement for this bonus is 10 times the bonus amount. This means a ৳1,000 deposit adds ৳1,200 in bonus funds, and ৳12,000 (৳1,200 × 10) must be wagered before the bonus funds can be withdrawn.

The welcome bonus applies only once and only on the first deposit. No withdrawal request may be made before claiming this bonus.

3.2 General Bonus Terms

• The wagering requirement must be met within a specified period from the date the bonus becomes active.
• It is not possible to have more than one bonus active at the same time.
• The maximum bet amount placed using bonus funds may be limited — please read the details of each offer.
• mcw apps reserves the right to cancel bonuses without verification in cases of suspected bonus abuse.
• Each promotion may have its own terms — refer to that promotion's page for details.

3.3 VIP and Cashback Programme

The mcw apps VIP programme has three tiers: Bronze, Silver and Gold. Each tier offers cashback at a set rate on weekly net losses — up to 0.3% for Bronze, up to 0.7% for Silver and up to 1.0% for Gold. The cashback amount is determined by subtracting total winnings from total losses for the week. Advancement to a VIP tier is based on regular and active participation on the platform.

4.1 List of Prohibited Activities

The following actions are strictly prohibited and will result in account closure:

• Using the platform in a fraudulent or deceptive manner.
• Using software bots, automated scripts or any technical advantage.
• Colluding with other users to attempt to manipulate the outcome of any match or event.
• Claiming bonuses multiple times through multiple accounts.
• Using the platform for money laundering or illegal financial transactions.
• Collecting or misusing personal information of other users.

4.2 Proper Use of the Platform

Users must always use mcw apps honestly and in compliance with applicable Bangladeshi law. If an unfair advantage is gained due to a technical error or abnormal circumstance, mcw apps reserves the right to void that transaction.

4.3 Betting Disputes and Decisions

If a dispute arises over the outcome of a bet or game, mcw apps's decision will be considered final. If a bet remains incomplete due to a technical issue, it will be cancelled and the stake returned. mcw apps is not responsible for any loss caused by an internet disconnection.

5.1 Intellectual Property

All content published on the mcw apps website — including text, images, logos, software, game designs and other elements — is fully covered by the intellectual property rights of mcw apps or the relevant parties. Users may not copy, distribute or use these materials for commercial purposes without the written permission of mcw apps.

5.2 Third-Party Content

The mcw apps platform contains content from various game providers including Pragmatic Play, PG Soft, JILI and Evolution. This content is protected under the respective intellectual property rights of those providers. Misuse of such content may create legal liability against the relevant provider.

6.1 Risk Acknowledgement

Online betting and casino games carry financial risk. The user acknowledges that they are using the platform voluntarily and at their own risk. mcw apps makes no guarantee of winnings and bears no liability for financial losses.

6.2 Service Interruption Limitations

The service may be temporarily unavailable due to server maintenance, technical issues or unforeseen circumstances. In such situations, mcw apps will make every effort to restore the service as a priority. mcw apps is not liable for losses caused by circumstances beyond its control.

6.3 Third-Party Services

Payment providers such as bKash, Nagad, Rocket and Upay have their own terms and conditions. mcw apps bears no responsibility for any issues arising from those payment services.

7.1 mcw apps's Right to Close Accounts

mcw apps may suspend or close an account without prior notice in the following circumstances:

• Violation of any part of these terms.
• Suspicion of fraud or deception.
• If an account was opened using false information.
• In accordance with legal instructions from relevant authorities.

Whether any valid balance is returned in such cases will depend on the circumstances.

7.2 User's Right to Close Their Own Account

You may request closure of your own account at any time via mcw apps 24/7 live chat or email support. Please withdraw any outstanding balance before closing your account. The responsible gaming page describes self-exclusion and limit-setting options in detail.

8.1 Collection and Use of Personal Data

mcw apps collects users' personal data to provide services, verify identity and ensure security. Full details on data collection, storage and use are available in our Privacy Policy, which forms an integral part of these terms.

8.2 SSL Protection and Security

The mcw apps platform uses SSL encryption, which keeps all transactions and personal data secure. However, no transmission of data over the internet is entirely risk-free — users must also ensure the security of their own devices.

9.1 Self-Control Tools

Users can set their own deposit limits, session time limits and apply for self-exclusion if needed. Visit the responsible gaming page for more details on these tools. mcw apps actively works to prevent anyone under 21 from accessing its services.

9.2 Support Services

mcw apps 24/7 live chat and email support are available for any questions or issues. Support is provided in both Bengali and English. There is no phone number — all contact is handled through live chat or email.

10.1 Changes to Terms

mcw apps reserves the right to change, revise or update these terms and conditions at any time. Users may be shown the new terms the first time they log in to the platform after a change. Continued use of the service after any change will be taken as agreement to the new terms.

10.2 Severability

If any provision of these terms is found to be legally unenforceable, the remaining provisions will remain fully in effect. A delay or failure to enforce any term will not be considered a waiver of that term.

10.3 Entire Agreement

These terms and conditions, the privacy policy and the relevant promotional terms together form the entire agreement between the user and mcw apps. Any prior oral or written understanding is superseded by this document.

10.4 Contact and Queries

If you have any questions about these terms, please contact mcw apps live chat support. Visit our FAQ page for answers to frequently asked questions.